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Questions to ask your RPO/MSP recruitment provider before signing an agreement.

Updated: Sep 1, 2023



Asking questions before signing an agreement


When considering partnering with an RPO (Recruitment Process Outsourcing) or MSP (Managed Service Provider) for your recruitment needs, it's crucial to ensure that you are making the right choice for your company. To help you make an informed decision, here are some important questions to ask before signing an agreement with an RPO/MSP:


  1. What is your experience and expertise in our industry/field?

  2. How do you approach candidate sourcing and selection?

  3. Can you provide references or case studies from similar organizations to ours?

  4. How do you ensure compliance with all relevant laws and regulations, such as equal opportunity and data privacy?

  5. How do you measure the success and ROI of your services?

  6. Can you customise your services to fit our specific needs and processes?

  7. How do you handle any disputes or issues that may arise during the agreement?

  8. How do you communicate with us and keep us updated on the recruitment process?

  9. How do you handle confidentiality and the protection of sensitive information?

  10. What is your pricing structure and are there any hidden costs or fees?

By asking these questions, you can gain a better understanding of the RPO/MSP's capabilities, processes, and commitment to delivering results for your business. It's also an opportunity for you to discuss your expectations and ensure that the RPO/MSP is a good fit for your company.

Why not ask us some of these questions? We'd be more than happy to have a chat over a coffee to explore the challenges you're facing and how our experience can support you with your goals.

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